Returns & Refund Policy

Effective Date: August 3, 2026  ·  Last Updated: August 3, 2026

1. Digital Products Policy Overview

Westline Trading LLC publishes non-tangible downloadable digital products (PDF guides, workbooks, and implementation binders). Because our products are delivered electronically immediately upon purchase, physical return shipping does not apply.

We believe in honest trading and product quality. To ensure a risk-free experience for our customers, all digital products purchased directly through www.westlinetrading.com are backed by our 30-Day Money-Back Guarantee.

2. 30-Day Money-Back Guarantee Terms

You are eligible for a 100% full refund of your purchase price within 30 calendar days of your transaction date under the following circumstances:

• Technical Issue: The digital PDF file was corrupt, incomplete, or failed to download and our support team was unable to rectify the delivery.
• Product Discrepancy: The content delivered differed materially from the product description displayed on our website.
• Duplicate Order: You were inadvertently billed twice for the same product transaction.
• Unsatisfactory Utility: The guide did not meet your expectations or provide the practical utility promised.

3. How to Submit a Refund Request

To request a refund, please contact our support team within 30 days of purchase using either of the following methods:

• Email Support: Send an email to Hello@westlinetrading.com with the subject line "Refund Request - Order #[Your Order Ref]".
• Online Form: Submit an enquiry via our Contact Us page selecting "Return or Refund" as the subject.

Please include your full name, order reference number, and email address associated with the purchase. Our support team responds to all refund requests within 1–2 business days.

4. Refund Processing & Card Crediting

Upon approval of your refund request:

• A full refund equal to the original purchase price (including any applicable tax collected) will be initiated immediately.
• Refunds are credited directly back to the payment card or payment method used during original checkout.
• Card issuers typically process and post credited funds within 3 to 5 business days.

5. License Revocation Upon Refund

When a refund is issued for a digital PDF product, the single-user license granted under Section 3 of our Terms & Conditions is immediately revoked. You agree to permanently delete all local digital copies and printed versions of the refunded guide from your devices.

6. Chargebacks & Payment Disputes

If you experience any issue with a purchase, we strongly encourage you to contact us directly at Hello@westlinetrading.com or +1 (307) 533 4066 before initiating a bank dispute or card chargeback. We resolve 100% of valid refund requests directly within 48 hours without needing bank intervention.

7. Contact Information for Customer Support

For questions or assistance regarding purchases, file downloads, or refund processing:

Westline Trading LLC
Customer Support & Order Services
1309 Coffeen Avenue STE 19975
Sheridan, WY 82801, United States
Phone: +1 (307) 533 4066
Email: Hello@westlinetrading.com